Frequently Asked Questions 

Consumersave can help with any unsecured debt (for example credit cards, payday loans, personal loans, store cards). There are various debt solutions available depending on your individual circumstances, debt level, and number of creditors. Our trusted partner will advise which option is suitable for you.

Do be aware that repaying your debts more slowly than originally agreed may increase the total amount repayable and will affect your credit rating.

Consumersave doesn't charge a penny to use their service, and the initial advice offered by one of our professionals is also free and you are under no obligation. If you qualify for debt help, your monthly repayments will be reduced to an amount that you can comfortably afford and that are acceptable to those people that you owe money to. Fees are only charged if you enter into a financial solution and your provider will confirm the associated costs within their terms and conditions.

The honest answer is that it all depends on your personal circumstance. But have no fear, one of our friendly experts will provide the answer to this question (and any others you may have) in a super simple, jargon free format.

There is a simple reason for this. The potential debt solutions which are available really are life changing, but it's not a one size fits all. It's important we understand your situation properly to be able to give you the best service (and to knock that weight off your shoulders for good).

What we can promise is that this is in complete confidence (neither your partner, boss or pet Chiwawa will know that you've spoken to us), it doesn't take long and is really simple. We literally speak to thousands of people in the same (if not worse) situation as you, so you won't be telling us anything that we haven't heard lots of times before.

What sort of debts can you help with?

What are the costs?

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Why do I need to speak someone? I prefer to do it all online.

Do you live in South Africa?

Then we can help you today! 

Our chosen debt experts are all based all around South Africa and are dedicated to helping you both understand and overcome your financial hardships. 

Find out if you're one of thousands that are eligible to dramatically reduce your debts.

Living in South Africa comes with unique challenges that can increase your financial burdens and, sometimes, seemingly necessary things like a loan or a credit card are used to help with the additional costs. 

You are NOT alone in this, and you should never feel ashamed for wanting to give your family the best start in life. But, if things get out of hand, you shouldn’t hesitate to ask for help.